Terms of Service

Last updated August 12, 2026. These terms describe how we work. They apply when you book or receive service from C&C Mobile Maintenance LLC (“C&C,” “we,” “us”).

1. Who we are and what we do

C&C Mobile Maintenance LLC is a family-owned, veteran-owned mobile auto repair business serving Ocala and Marion County, Florida. We perform repairs at your home, workplace or other location where your vehicle is legally and safely parked. We do not operate a shop customers visit.

2. Appointments — we are not a roadside service

All work is by scheduled appointment. We do not provide roadside assistance, emergency service, lockout service, jump-starts, towing or same-day tire calls. If you are stranded, please call a roadside provider; you're welcome to call us and we'll point you toward one.

You must have permission to have work performed at the location, and the vehicle must be accessible and safely parked on a reasonably level surface. If conditions at the site are unsafe or unsuitable, we may reschedule.

3. Diagnostics are a separate service

Diagnosis is its own service with its own fee, billed separately from any repair. The diagnostic fee is not credited against repair work — finding the fault is real work with real equipment and real time behind it. What you get for it is a straight answer and a written quote.

4. Quotes and pricing

We do not write quotes on site. After diagnosing the problem we prepare the quote at our shop and send it to you. No repair work begins until you approve that quote.

Quotes are estimates based on what we can see at the time. If something unforeseeable turns up once we are into the job, we stop and contact you with a revised number before doing any further work. You are never billed for work you did not approve.

5. Parts

We supply new parts for the repairs we perform. Installing customer-supplied parts is not our standard practice; we may agree to it for established customers in particular circumstances, entirely at our discretion.

We do not install used or remanufactured engines.

6. Warranty

Repairs we perform using new parts we supply are warranted for 24 months or 24,000 miles, whichever comes first, covering both our labor and the parts we supplied.

The warranty does not cover: customer-supplied parts or the labor to install them; damage from accident, misuse, neglect, modification, racing or continued operation after a fault appears; normal wear items consumed in service; work performed on the vehicle by anyone else after our repair; or problems unrelated to the repair we performed.

To make a warranty claim, contact us before having work done elsewhere so we have the opportunity to inspect and correct it.

7. Work we refer out

Where a repair is too large for a driveway, the vehicle comes to our own shop. We do not hand your vehicle to another shop. Occasionally we seek a second opinion on an unusual problem, and we transport the vehicle ourselves. Where work is genuinely restricted to a manufacturer dealership, we will tell you so rather than attempt it.

8. Payment

Payment is due on completion of the work unless we've agreed otherwise in writing. We'll tell you which payment methods we accept when you book.

9. Cancellation

Please give us as much notice as you reasonably can if you need to cancel or reschedule, so we can offer the slot to someone else. If we have already ordered parts specifically for your repair, we may ask you to cover their cost.

10. Vehicle condition and personal property

Please remove valuables before your appointment. We are not responsible for personal property left in or around the vehicle. You are responsible for telling us about any known faults, modifications or prior repairs that could affect the work.

11. Limitation of liability

To the fullest extent permitted by Florida law, our liability arising out of any service is limited to the amount you paid for that service. We are not liable for indirect or consequential losses, including lost time, lost income, rental costs or towing not arranged by us. Nothing in these terms limits any right you have under Florida law that cannot lawfully be limited.

12. Communications

By giving us your phone number you agree we may call or text you about your appointment, quote and vehicle. Message and data rates may apply. Reply STOP to opt out of texts at any time; this does not prevent us from reaching you by phone about your vehicle.

13. Website content

Information on this website is provided in good faith for general guidance. Pricing shown is indicative and does not constitute a quote for your specific vehicle. Content and images on this site belong to C&C Mobile Maintenance LLC.

14. Governing law

These terms are governed by the laws of the State of Florida, and any dispute will be handled in the courts of Marion County, Florida.

15. Changes

We may update these terms. The version in effect is the one published here on the date of your service.

Questions

Call or text (352) 661-8162 or email [email protected].